Privacy Policy - Advanced Software Systems

1. Introduction

Advanced Software Systems ("Company," "we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Advanced Software Solution software and related services (the "Software").

By using our Software, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Information Provided by Users

Name, email address, phone number, and other contact details.
Company or business information, if applicable.
Account login credentials.
Customer support inquiries and related communications.

b. Automatically Collected Information

Log data, including IP address, device type, operating system, and browser type.
Usage data, such as features accessed, errors encountered, and session duration.
Cookies and similar tracking technologies (see Section 7).

c. Third-Party Data Sources

We may collect information from publicly available sources or third-party services to enhance security and user experience.

3. How We Use Your Information

We use the collected data for the following purposes:

To Provide and Improve Our Software – Ensuring functionality, fixing bugs, and improving user experience.
To Enhance Security – Monitoring for unauthorized access, fraud prevention, and system integrity.
To Provide Customer Support – Assisting with troubleshooting, inquiries, and service requests.
To Comply with Legal Obligations – Ensuring compliance with applicable laws and regulations.
To Communicate with Users – Sending important updates, security alerts, and support-related messages.

We do not sell or rent user information to third parties.

4. Data Sharing and Disclosure

We may share user information only under the following conditions:

With Service Providers – Trusted partners who assist in software functionality, hosting, or support services.
For Legal Compliance – When required by law, subpoena, or to protect rights and safety.
For Business Transfers – In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.

We ensure that any third-party recipients adhere to strict confidentiality and data protection standards.

5. Data Retention and Security

We retain user data only as long as necessary for operational, legal, or security purposes.
We implement industry-standard security measures, including encryption, access controls, and data anonymization, to protect against unauthorized access and breaches.
While we take all reasonable steps to safeguard your information, no system is entirely secure. Users are encouraged to take appropriate security measures, such as using strong passwords and keeping login credentials confidential.

6. User Rights and Choices

Users have the following rights regarding their personal data:

Access & Correction – Request access to or correction of inaccurate personal information.
Data Deletion – Request deletion of personal data, subject to legal obligations.
Opt-Out of Communications – Unsubscribe from marketing emails or notifications at any time.

To exercise these rights, users may contact us at customerservice@aswspr.com.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve user experience and navigation.
Analyze software usage patterns.
Store user preferences.

Users can manage cookie preferences through their browser settings. Disabling cookies may affect certain software functionalities.

8. Children's Privacy

Our Software is not intended for children under 13, and we do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our website or direct notification. Continued use of our Software after changes constitutes acceptance of the updated policy.

10. Contact Information

For any privacy-related inquiries or concerns, please contact:

📧 Email: customerservice@aswspr.com

📍 Company: Advanced Software Systems